Why Marketing Really Matters for Solo Professionals

What getting good at marketing can do for the individual is to help him or her find the clients they could care about and be eager to help, and the types of work that would be truly stimulating. The better you are at marketing, the more truly professional you can be, because you are notContinue reading “Why Marketing Really Matters for Solo Professionals”

Amateurs Get Angry With Clients. Professionals Educate Them.

Paul Jarvis, writing for 99U: As most experienced freelancers know, sometimes we have to fire our clients, for their benefit and ours. But it doesn’t have to be this way. I used to think dealing with frustrating clients was just part of being a creative. But then I realized while, yes, there are frustrating partsContinue reading “Amateurs Get Angry With Clients. Professionals Educate Them.”

Flaws in Handling New Business Inquiries

The WAV Group had researchers pose as consumers and make inquiries with real estate brokers. The results were depressing. Their results were about right for solo technology professionals as well, in my experience. Unfortunately, that’s not the the most depressing part. It’s embarrassing for me to admit this, but the very week this study cameContinue reading “Flaws in Handling New Business Inquiries”

How to Start Freelancing Without Having a Mental Breakdown

Sean Smith writes: Your focus should be on automation & efficient systems first and foremost to easily manage the monotony while you get to work for your clients. So, from my experience I’ve put together sort of a 101 for new freelancers and experienced ones alike. His list is good, go check it out. IContinue reading “How to Start Freelancing Without Having a Mental Breakdown”

The Business of Freelance: Tales of a Full Service Freelancer (Video)

Freelancer Michael Jones (of Mograph Mentor) did a pretty bad ass presentation (video) for a user group on The Business of Freelance based on his personal experiences and a broad economic examination of working as a digital creative services freelancer. His video presentation is 19 minutes long and well worth it. The good stuff startsContinue reading “The Business of Freelance: Tales of a Full Service Freelancer (Video)”

Do Freelancers Need to Have an LLC/Corporate Entity?

Over on the Dr. Freelance Jake Poinier answers a reader’s question about LLC/corporate entities for freelancers. My own view on this is that even if you don’t form an entity (initially or ever), at least acquire an EIN (also known as a Federal Tax ID Number) just for your business activities so you don’t endContinue reading “Do Freelancers Need to Have an LLC/Corporate Entity?”

What are you afraid of?

Alan Weiss writes in the Million Dollar Consulting Mindset newsletter: Too often our personal “driving force” isn’t composed of our strengths and passions but rather of our fears. We are afraid to confront an issue; to start a conversation; to pick up the phone; to try something new. We are “driven” in another direction entirely, toContinue reading “What are you afraid of?”

How one person provides high quality support to 4 million application users

Brian Cervino on how he supports Fog Creek Software’s four million strong user base for Trello: As we pass four million Trello members I thought it would be a good time to share with other small software development teams the fact that providing high quality support doesn’t have to be expensive or impossible.  This includesContinue reading “How one person provides high quality support to 4 million application users”